Shipments and returns

Your shipment

Packages are generally dispatched within 2 days after receipt of payment and usually take up to 2.5 weeks or 18 days to arrive in Aruba. If you require a more quick delivery time please contact us before completing your purchase to see if we can accommodate you. Whichever shipment choice you make, we will provide you with a link to track your orders process online.

There are currently 2 methods to receive your purchases, via our in-store pickup which is FREE or our to your door service which is ONLY free for orders over AWG 1000,00.

Shipping fees include handling and packing fees as well as import costs and other customs charges. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

All orders will be handled with the best of our care.

Returns does not offer a return or warranty service. If there is any problem with your device we will try our best to help resolve or solution any disputes but take no risk or liability on purchases. All customer warranties and guarantees are directly with the manufacturer.